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LifePipe Help Desk

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HOURS OF OPERATION | MONDAY-FRIDAY 8:00AM – 8:00PM EST

CALL

1-800-641-6557 (option 6)

EMAIL

support@ipipeline.com

Our Resources

Getting Started

LifePipe Take the Tour Video

LifePipe System Requirements

LifePipe API Specification

LifePipe Configuration

Customize Your Quote Engine's Look

Set Search, Output, and Term Lengths

Add Products to Your Quote Engine

Add Custom Product Groups

Add Agent Information to a Report

iSolve

iSolve Take the Tour Video

iSolve Presentation and Demo

Adding iSolve Products to Lifepipe

Search for iSolve Products in Lifepipe

Save Quote Results

LifePipe FAQs

What's Different with the LifePipe Upgrade?
Why Does LifePipe Look Different Framed on My Website?
Can I Add Agent Information to a Report?
Can I Change the Header in My Quote Engine?

LifePipe allows administrators to add instructional text and announcements to the LifePipe header. Each Profile ID can have a unique custom header. If you are a BGA or Carrier who wants to add custom header to your LifePipe environment, follow our steps here.
Can I Change My Quote Engine's Colors to Match My Company's Colors?

LifePipe allows users to customize the theme (e.g. text and button colors) of their environment to match their companies brand. Each Profile ID can have a unique set of styling applied. If you are a BGA or Carrier who wants to add custom styling to your LifePipe environment, follow our steps here.
What Browsers are Supported in LifePipe?
Windows

Microsoft Internet Explorer v.11 & Edge

Google Chrome, most recent stable version

Firefox, most recent stable version

Mac OS & iOS

Apple Safari, most recent stable version

**Not sure what browser you are using? Click here
What Are Product Groups?
Can I Edit, Rename, or Remove Product Groups?
How Do I Know Which Apply Options Are Available for a Product?
How Can I Quickly See the Top 5, 10, or 15 Product Results?

You can configure a “Top Results” search option to display either the top 5, 10, or 15 product results. This option must be turned on in iService to display as a search option in LifePipe. For more information, see our Set LifePipe Search, Output, and Term Length Options article.
Is There an API for LifePipe?

iSolve FAQs

What Other Features Are Coming to iSolve?
Do I Need to Update My Website to Support iSolve?

If you are an existing iPipeline Lifepipe (Term Quote) customer there is nothing you need to do. Simply choose types (i.e. GUL Benchmark, CAUL Benchmark) from the “Product Type dropdown when performing your search. If you are a new customer, the iPipeline support team will provide instructions on how to get iSolve setup on your website.
How Can I Be Notified of Updates to iSolve?

To get updates on product enhancements, carrier availability and other announcements, please subscribe to our Lifepipe/iSolve Release Notes email list. Go to our “Release Notes” page, login and then choose “Lifepipe and iSolve” from the product list on the right side of the page. Click on the Subscribe button to be added to the email list.
How Do I add iSolve products to my profile?
Are There Any Training Videos Available?

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